Customer Service Rep

Customer Service Rep

Job Overview
Job Order:JO000092955
Date Posted:Jun 7
Industry:Banking - Financial Services
Metro Area:
Start Date:Jun 17

Calling all Customer Service Representatives within the banking, finance and accounting industries! Eastridge's trusted partner in app based financing has an exciting opportunity for 15 Finance Customer Service Representatives to join their growing team in the Silver Lake area! As a Customer Service Representative you will address customers finance and banking inquiries via live chat and email. Our client is moving quickly with a start date of June 17th! If you meet the qualifications below and would like to learn more about the Finance Customer Service Representative role, apply now and receive a response within 24 hours!

  • Pay: $20 - 23/hr
  • Schedule: Mon - Fri / 5 am - 7 pm & Sat - Sun / 8 am - 5 pm *Must be flexible to work weekends!*
  • Interview: Wednesday, 6/12 & Thursday, 6/13
  • Start: Monday, 6/17

Finance Customer Service Representative Requirements:

  • Must have minimum 2 years of experience within finance, accounting or banking
  • Advanced written and verbal communication
  • Strong ability to establish and maintain client rapport
  • Strong ability to multi-task in a fast-paced environment
  • Must be a strong problem solver and think quickly on your feet!
  • Must be technically savvy and be comfortable with basic computer functions
  • Ability to address all internal and external customer interactions with the utmost professionalism!

Finance Customer Service Representative Responsibilities:

  • Address customer inquiries and concerns professionally and urgently
  • Communicate with customers via live chat and over email
  • Address questions regarding general account information - deposits, transactions, transfers, etc.
  • Maintain and update internal database with inquiry details and results
  • Ensure customer information at all times is kept confidential and dealt with a high level of integrity

Eastridge Workforce Solutions is an equal opportunity employer.


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