Quality Assurance Technician

Quality Assurance Technician

Job Overview
Job Order:JO000092617
Date Posted:Jun 4
Metro Area:
Start Date:Jun 4

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Callaway was founded on the bold principle of creating pleasingly different and demonstrably superior golf products. That approach, coupled with a commitment to doing work we are proud of, has catapulted the company to a global leader in golf equipment and services. Creating innovative, high-performance golf equipment is a perpetual challenge. It demands a relentless commitment to be the best. Apply now to be a part of Callaway Golf and the evolving culture of the sport.


3rd shift (11pm-7am) and OT weekends required.

This position is responsible for ensuring that quality systems and standards are adhered to. The qualified candidate will perform daily process audits and cosmetic inspections throughout the golf ball manufacturing process, and alert supervision when there are any quality issues. The candidate will also enter and collect data for analysis by the QA team.


  • Performs process audits across all departments
  • Enters data into quality spreadsheets and databases, and produces graphical summaries of the data
  • Analyzes cosmetic data and makes process change recommendations to reduce scrap
  • Inspects and categorizes output from Robo Logo and Sentry Machines
  • Ensures that operators are performing and recording quality checks
  • Perform AOQ audits on packaged product
  • Signs off on first articles of inspection
  • Reports any non-conformities to supervisors and set-up people and works with them to implement corrective actions
  • Provides support to production supervisors on questions of cosmetic quality
  • Assists engineering in the collection and reporting of quality data from pilot runs
  • Perform essential quality lab technician functions as needed

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Proficiency in Microsoft Excel, Outlook and Word
  • Use and understand a wide variety of manufacturing equipment and programs to enhance and support manufacturing processes
  • Excellent process identification, evaluation, and problem solving skills.
  • Ability to elicit cooperation from management and other departments.
  • Ability to work independently and rapidly adapt and respond to priority changes based on business needs.
  • Strong interpersonal skills and professional demeanor.
  • Ability to deal responsively with management and peers.
  • Demonstrate excellent attention to detail.
  • Strong written and verbal communication skills.


  • High School diploma, Associate’s degree in a related field preferred
  • Minimum 2 years of experience or an equivalent combination of both education and experience.


  • This job will require constant walking and occasionally lifting of baskets of Golf Balls, in excess of 25lbs.
  • Factory, exposure to noise, heat in some departments and cold conditions in others.