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Transaction Coordinator

Transaction Coordinator

Job Overview
Job Order:JO000092340
Date Posted:May 30
Salary:N/A
Industry:Other
Metro Area:
Start Date:Jul 29

Eastridge Workforce Solutions is seeking a detail oriented, reliable and collaborative Transaction Coordinator for an industry leading fitness company in Carlsbad, CA.

As the Transaction Coordinator, you will be responsible for processing incoming service requests, payments, payment declines and project requests, including most manual adjustment requests made to member records.

Transaction Coordinator Responsibilities:

  • Accurately update member records in Oracle
  • Analyze and process member-related service requests, payments, refunds, payment declines, and special project requests that are received from clubs, call centers, banks, vendors, and other departments then respond in accordance with established departmental policies, procedures, and guidelines
  • Complete the standard number of production units established by the Supervisor and Manager for this position, called personal Service Level Agreements
  • Maintain working knowledge of Membership Agreements as they related to the company and department policies and procedures

Transaction Coordinator Qualifications and Requirements:

  • 1+ year of office, call center or club related experience
  • Knowledge of Microsoft Word, Excel, Outlook and Access preferred
  • Ability to multi-task and work in a fast past, ever-changing environment.
  • Ability to understand credit and debit entries.
  • Ability to solve problems and make sound independent decisions using guidelines as a point of reference.

Eastridge Workforce Solutions is an Equal Opportunity Employer.