Lead Office Coordinator

Lead Office Coordinator

Job Overview
Job Order:JO000092274
Date Posted:May 30
Industry:Healthcare - Health Services
Metro Area:
Start Date:Jun 24

Eastridge Workforce Solutions is currently seeking Referral Coordinators for a leading pediatric clinic based in Temecula, CA. Please apply with your resume if you are interested!

Job Responsibilities

  • Ensures effective workflow within the referral department including shifting of work so that priority referrals are addressed in a timely manner
  • Provides feedback and suggestions for improving processes and procedures
  • Provides orientation, guidance, mentoring, and training to new referral coordinators and to the sites, as necessary
  • Acts as a resource for providers and co-workers within assigned offices
  • Handles difficult patient interactions, answers questions, and responds to complaints professionally and timely
  • Oversees and ensures proper tracking of the referral report, updating the report daily to the correct status and adding the authorization reason when applicable
  • Checks eligibility and benefits
  • Responds to messages within one (1) business day
  • Submit prior authorization requests, as needed, including appropriate documentation, correct insurance forms, and physician documentation when applicable
  • Provides accurate, complete, and appropriate information to patients regarding
  • appointments, procedures, instructions, and ensures understanding
  • Conducts all interactions with patients according to policies and procedures and is familiar with the Patient’s Bill of Rights

Job Requirements:

  • Prior experience working in the healthcare field.
  • Knowledge of various medical insurances.

When you work with Eastridge Workforce Solutions, you will work with a local team of recruiters that has extensive experience in administrative roles. Let us find your next opportunity!

Eastridge Workforce Solutions is an Equal Opportunity Employer.