Customer Service

Customer Service

Job Overview
Job Order:JO000090715
Date Posted:May 9
Metro Area:
Start Date:May 31

Schedule Type: 4/10

Pay Rate: $15.75/ hour + commission

About the Role:

Our Customer Service Representatives are known as Experts and Experts are the heart of Enjoy. As an Expert, you’ll deliver personalized experiences and solutions. We are looking for people who are passionate about customer service and want to grow with us. This is an opportunity to help invent what mobile retail is all about!

Customer Service Duties & Responsibilities:

  • Meet or exceed customer satisfaction and sales objectives while offering personalized solutions in each visit
  • Deliver product to customers at their location (home, business, coffee shop, etc)
  • Develop deep connections with your fellow teammates in market and HQ
  • Develop, maintain, and communicate strong, up-to-date knowledge of our partner’s products, accessories, pricing plans, and service features
  • Communicate with customers by phone and in-person to establish clear goals and expectations for each experience
  • Organize tasks in line with company priorities and complete them efficiently and on time
  • Exposure to dogs or other animals
  • Drive company vehicle in a safe and responsible manner while working and traveling in inclement weather

Customer Service Qualifications:

  • Ability to travel for the first week of onboarding and training
  • Must be at least 21 years of age
  • Ability to work 10-hour shifts, possible overtime, evenings, weekends, and some holidays
  • Valid driver's license and satisfactory driving record with at least 1 year of driving experience
  • Must be comfortable with driving for long periods of time
  • Ability to safely lift up to 50 lbs and stand for long durations
  • Impeccable attendance, punctuality, and time management


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Retail Sales, Telecommunications, Customer Service, Sales Associate, Expert