Apply
Customer Service Expert

Customer Service Expert

Job Overview
Job Order:JO000087111
Date Posted:Mar 11
Salary:N/A
Industry:Technology
Metro Area:
Start Date:Apr 8

At Enjoy, our Customer Experience Specialists are known as Experts and Experts are the heart and soul of Enjoy. As an Expert, you deliver more than just products, you deliver Awesome. You’ll provide personalized experiences to customers with a variety of products designed to enhance their lives.

About the Role:

  • Deliver 5-star experiences with all Enjoy-supported products

  • Communicate with customers to establish clear goals for each appointment

  • Develop a personal relationship with your fellow team members in the market

  • Identify successes, opportunities, and obstacles and provide feedback on a regular basis

  • Participate in daily community building activities

  • Maintain a clean and operationally sound environment

  • Ensure each visit culminates with all the details logged, accurately and timely

  • Load and unload inventory and perform operational tasks

  • We serve our customers from 10am to 8pm, seven days a week. Experts can expect to work 10-hour shifts, 4 days per week.

About You:

  • Obsessed with your customers and continually consider how to enhance their experience

  • Approach learning with the vigor to hone your craft while leaving the ego behind

  • Self-motivated and resourceful to offer help and support wherever needed

  • Convey messages and ideas concisely and effectively while maintaining professionalism

  • Establish rapport with others and cultivate relationships easily

  • Organize tasks in line with company priorities and complete them efficiently and on time

Qualifications:

  • Ability to work evenings and weekends

  • Valid driver's license and clean driving record with at least 1 year of driving experience

  • Must be at least 21 years of age

Eastridge Workforce Solutions is an Equal Opportunity Employer

#DIRAB

Please email resumes to directhireoc@eastridge.com