IT Support Specialist

IT Support Specialist

Job Overview
Job Order:JO000086118
Date Posted:Feb 27
Industry:Information Technology
Metro Area:
Start Date:Mar 4

Eastridge Workforce Solutions is seeking an IT Support Specialist for our client, a leader in the diabetes care and management industry, to join their growing IT support team in Mesa, AZ. If you have at least 1 year of relevant IT call center work experience and strong communication skills, we want to hear from you.


As an IT Support Specialist, you will be taking up to 60 calls/day, answering the help desk support line, and providing first call resolution to distribute and escalate tickets promptly.

You will monitor installations for encryption, antivirus and backup software.

Assist in creating/deleting network logons, remove/add users, and reset passwords.

Provide application support in Office 365, Oracle, Agile and Salesforce.

Other duties as assigned by the Supervisor.


Our client is seeking someone with at least 1+ year of relevant IT call center work experience, a high school diploma/GED and technical knowledge of desktop hardware and software. You must also have working knowledge of ITSM related ticketing tools (Service Now preferred).

It would be a huge plus if you had a trade school certification within an IT discipline and A+, MCP and/or Network+ certification.

When you work with Eastridge Workforce Solutions, you work with a local team of recruiters that has extensive experience with similar roles. Let us find your next IT challenge!

Eastridge Workforce Solutions is an Equal Opportunity Employer.

Job Type: Temporary

Please email resumes to :