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Customer Service Specialist

Customer Service Specialist

Job Overview
Job Order:JO000085952
Date Posted:Feb 4
Salary:N/A
Industry:Healthcare - Health Services
Metro Area:
Start Date:Feb 4

One of Eastridge's most trusted client in the agricultural industry is in need of an Customer Service Specialist to join their team in Irvine!

This is a Temp-to-Hire opportunity with pay at $17 per hour. If you have 2-3 years of eligibility, accounting, or billing experience, this is the opportunity for you! To apply, please email resumes directly to adminoc@eastridge.com

Responsibilities of the Customer Service​ Specialist:

Assist in reviewing and processing all enrollment transactions in accordance with Eligibility Guidelines and Policies

Research and correct cash applications, contact clients to explain payment discrepancies, authorize refunds for terminations

Consistently meet processing cycle time standards

Requirements of the Customer Service​ Specialist:

1-3 years in Eligibility, Billing, Accounting or Customer Service role with knowledge of general accounting procedures

Knowledge of health care eligibility procedures (HIPPA, COBRA, ERISA)

Exceptional customer service skills

Strong in MS Office

Spanish written/verbal abilities is a plus

Eastridge Workforce Solutions is an Equal Opportunity Employer.

#ADMNB

Email resumes to adminoc@eastridge.com