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Customer Service

Customer Service

Job Overview
Job Order:JO000088080
Date Posted:Mar 14
Salary:
Industry:Retail
Metro Area:
Start Date:Mar 21

Our Customer Service Representatives are the heart of Enjoy. As an Expert, you’ll deliver personalized experiences and solutions. We are looking for people who are passionate about customer service and want to grow with us. This is an opportunity to help invent what mobile retail is all about.

Schedule Type: 4/10

Pay Rate: $19.50

Customer Service Representative Duties & Responsibilities:

  • Meet or exceed customer satisfaction and sales objectives while offering personalized solutions in each visit
  • Enrich and improve customers’ lives by offering personalized solutions in every experience
  • Develop deep connections with your fellow teammates in market and HQ
  • Develop, maintain, and communicate strong, up-to-date knowledge of our partner’s products, accessories, pricing plans, and service features
  • Communicate with customers by phone and in-person to establish clear goals and expectations for each experience
  • Identify successes, opportunities, obstacles, and provide feedback on a regular basis
  • Participate in daily team meetings
  • Organize tasks in line with company priorities and complete them efficiently and on time
  • Exposure to dogs or other animals
  • Deliver product to customers at their location (home, business, coffee shop, etc)
  • Drive company vehicle in a safe and responsible manner while working and traveling in inclement weather

Customer Service Representative Qualifications:

  • Ability to travel for the first two weeks of onboarding and training
  • Ability to work 10-hour shifts, possible overtime, evenings, weekends, and some holidays
  • Valid driver's license and satisfactory driving record with at least 1 year of driving experience
  • Must be comfortable with driving for long periods of time
  • Ability to safely lift up to 50 lbs and stand for long durations
  • Must be at least 21 years of age
  • Impeccable attendance, punctuality, and time management

Schedule Type: 4/10

Pay Rate: $19.50

Send resumes to lihernandez@eastridge.com

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